Sign up for eXpertConnect
eXpertConnect is available to customers who are already registered for Expertpower and have a SATEC meter installed. Please fill out the form below and our team will be in touch to help activate your app access.
Please use the same full name and email address that are registered with your Expertpower account so we can verify your access and activate eXpertConnect correctly.
Or drop us a message via email.
Other ways to reach us
Frequently asked questions:
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What is the eXpertConnect app?
eXpertConnect is a mobile app that gives approved Expertpower users access to their energy information from their phone. It helps you view usage, monitor demand, receive alerts and stay informed about your site’s energy performance.
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Who can use eXpertConnect?
eXpertConnect is available to customers who are already registered for Expertpower and have a SATEC meter installed at their site. Your access must be activated using the same name and email address linked to your Expertpower account.
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Is the eXpertConnect app free?
Yes, the eXpertConnect app is free to download for approved Expertpower users. Access to features and data depends on your account setup and the services enabled for your site.
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What information can I see in the app?
You can view energy usage, demand information, alerts and other available meter data through the app. Some users may also be able to access tariff details or indicative billing information, depending on what has been enabled.
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Is the data shown in real time?
eXpertConnect updates your energy data every 30 minutes, giving you regular visibility of your latest usage and demand information. This helps you stay informed throughout the day without needing to log in to Expertpower.
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How do I get help with eXpertConnect?
If you need help accessing or using eXpertConnect, email the SATEC support team at [email protected]. We can help confirm your account details, check your setup and assist with next steps.
